Client Services Officer

We welcome fearless thinkers.

For over 100 years, Maurice Blackburn has stood up for those who need us most. With courage and compassion, we extend access to justice to countless Australians. We look beyond the immediate challenge to support people in moments that matter across their lives, and continually push for better solutions for our clients. We invest in and empower our people to stand up for what we believe in and go fearlessly forward together.

We work on real cases, achieving important and positive results in real people’s lives, which is why we are one of Australia’s most respected law firms. Maurice Blackburn, experience you can count on.

How will you contribute to ensuring access to justice for all?

Our Class Actions practice area is the largest in Australia and we are leaders in the field. That makes us proud. We have recovered more than $3 billion for groups, individuals, shareholders and businesses that have suffered loss due to illegal behaviour by large corporations. That gives us purpose.

There are multiple opportunities for an energetic, client-focused, and eager-to-learn Client Services Officers to join our high performing Class Actions team in our Melbourne CBD office on a 3- month contract full-time basis.

Your responsibilities will include:

Being the first point of contact for all our group member inquires;
Answering incoming group member phone calls;
Responding to emails to assist the team;
Updating administration database and records in our management system;
Effectively managing your own workload to ensure the best possible service is delivered to our group members.
 
The experience we are looking for :

We are looking for candidates who can provide excellent service to our group members and who are able to work with a diverse range of people. The successful candidate will have strong written and communication skills, along with exceptional attention to detail.

If you can help us see the world from a different perspective enabling us to solve problems, face challenges and service our clients more effectively, we strongly encourage you to apply for this position!