Travel Coordinator For International Travel Company

Global Work & Travel is one of the world’s leading gap-year travel brands, now operating in 6 worldwide markets and is the recipient of numerous business awards. As the name suggests, we provide young people with experiences to work & travel abroad, from working holidays in Australia to teaching in Italy and volunteering in Costa Rica and 50 other trips in between.

Established in 2008, we have helped over 70,000 people to see the world as more than a tourist. We are centrally located in Melbourne CBD at a fun co-working office space with events, free tea and coffee and even beer on tap, plus we have offices in the UK & Canada with collectively over 100 team members.

Do you have a passion for sales & hitting targets? You’ll love working here! We are currently seeking a self motivated and sales focused professional to be a key member of our talented team as a Travel Coordinator in a phone based revenue collecting role that has a strong focus on sales, along with customer service.

As a Travel Coordinator you will be responsible for:

Communicating with all clients departing on our Trips
Collecting trip payments & setting up payment plans
Meeting weekly & monthly revenue KPI targets
Achieving daily outbound call targets
Providing stellar customer service
Receive and assess required documents
Provide visa advice where required

The Ideal candidate:
Thrives in a target driven environment
Financially motivated
Proven sales experience in a phone-based revenue generation role
Previous experience in customer cycle/service management
Conflict resolution skills
Motivated, committed & reliable
Excellent time management skills
Enthusiastic, passionate and excited about travelling and exploring the world
Customer orientated to deliver a premium experience
Excellent communication skills (written & verbal)

What We Can Offer You
Full time Monday to Friday role
A fun coworking office space & great workplace culture with regular office events
A competitive salary plus commission
Paid birthdays off!
Annual travel bonus
Friday drinks
Monthly staff events
Team member of the quarter
Plus so much more!

This position is full time with an immediate start. Find out more about what we do so well, at www.globalworkandtravel.com