Project Administrator

About us!



Best is the market leader in technology field services. We are in the middle of an exciting period where growth is continuous and the willingness to invest in Customer Service is high. We operate in a hybrid work-from-home/office environment and provide you with flexibility and true work life balance. 



Our office is located in the heart of North Sydney, close to public transport, eateries and shops and our shared facilities include a pool table, dart board, table tennis and sparkling water on tap!  Our roster system ensures that we are working in a COVID safe manner and when we are not rostered on at the office, we are working from home with plenty of contact with our teammates via video conferencing/chat tools.



We are a close knit and ambitious team of professionals who know how & when to have fun. You will be joining a company who will trust in you to get the job done within supportive and inclusive teams.  We have regular social events and we like cake!



We don’t need you to have technology industry or project based experience for this role, as long as you can show us that you are a customer focused individual with strong administration experience in any field.  This is an awesome opportunity to gain experience in the technology industry and kick start your career in IT.  




About the job!



We are looking for an awesome person who is full of beans and ready to get involved with our busy Delivery team. You will be a REALLY important member of our team helping with things like this:



Supporting the delivery team in an administration and field service coordination capacity
Assisting with allocating Field Engineers to projects with the help of the wider team including scheduling their time on site
Assisting with organising travel arrangements for our Field Engineers
Providing instructions to our Field Engineers on how to complete work on site
Assisting our Coordinators to deliver high quality support for our customers ensuring timelines and appropriate quality processes are met
Coordinating timesheets and sign offs in preparation for invoicing via our field services management system
And lots more! 


We are looking for someone who is smart, fun, bubbly and is ready to roll up their sleeves and get involved.



This is a 6 month contract role offering $250 per day (inc. Super), with possibility of extension.



Traits you must have!



A sense of humour (this is really important, we work hard but we have a lot of fun along the way)



Strong administration experience including solid MS Office skills (Word and Excel)
Experience in a frontline customer service role
Willingness to learn and utilise our field services management system
Above average communication skills
Outstanding customer focus
Ability to hit the ground running
Energy and an eternally positive and `can do’ attitude!