Wait Staff

OVERVIEW OF: To ensure all customers within the restaurant and responsibilities functions areas are efficiently and professionally served providing the highest possible standard of service at all times.

DUTIES & RESPONSIBILITIES

 Open or assist with shift in restaurant and/ or functions

 Conduct the set up of conference rooms and Restaurant area for guest’s use.

 Provide catering options and service to function guests during arrival, morning tea, lunch and afternoon tea

 Ensure at the completion of function catering that the area is clean and ready for viewing by potential clientele.

 Act as the line of communication between guests and the hotel to ensure that their needs are met if not exceeded.

 Ensure Restaurant, Bar and Oak Room are kept in an organised and hygienic state.

 Ensure that all storage areas are kept in a safe and organised state.

 Ensure all Conference & Restaurant equipment is maintained in a safe, working and presentable condition.

 Ensure the proper and secure storage of Liquor items.

 Monitor and control levels of conference supplies in liaison with Functions Manager

 Assist with the operation of restaurant services

 Liaise any safety or departmental issues to Restaurant or Hotel Manager

 Any other reasonable tasks as directed by management.