Hotel Reception

Join Australia's largest hotel operator - First impressions are everything and here at the Mercure Townsville we are looking for an exceptional Receptionist to be our face of the Hotel. From the moment of arrival, you will take care of our guests through to their departure by ensuring they have a memorable experience with us.

Your experience and skills include:

Service focused personality is essential; experience is an asset but not a deal breaker
Confidence and prior experience working with Opera or a related computer system
High level of communication skills
Attention to detail
Exceptional presentation
Ability to work rostered hours over 7 days
What you will be doing:

Greet, check-in, respond to requests and settle accounts while providing exceptional service
Take initiative to add a personalized experience
Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling
Maintaining the smooth operation of the reception desk on a daily basis.

What is in it for you:

Working with an International Company
Develop a career with the options to move within Australia
Discounted rates at Accor Worldwide
Work with a great team where every day is different

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/. Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS