Food And Beverage Attendant

The Brisbane Airport Hotels Group encompasses the Pullman, Novotel and ibis Brisbane Airport Hotels, as well as the Brisbane Airport Conference Centre. With 532 guest rooms, 3 restaurants, Rooftop Event Space, Executive Lounge, IRD`s and 17 meeting spaces. Located at the Brisbane Airport precinct, it is the first accommodation and meeting and event space to be developed in this precinct.

This is your opportunity to join our Food and Beverage team on a full-time, part-time or casual basis. We have a food and beverage outlet in ibis Hotel, Cribb Island Beach Club and also an outlet in Pullman, Apron Bar and Restaurant. We are looking for Food and Beverage Attendants for both outlets.

Key Responsibilities Include but not limited to:

Explain the menu to guests, assisting those with special dietary needs or preferences as well as provide suitable assistance when recommending beverages.
Maximise sales opportunities by upselling items.
Ensure accuracy whilst ordering and delivering food and beverage orders.
Use Micros to place orders.
Liaise with the Kitchen on special requests or delayed meals.
Clear and reset tables as well as ensuring service areas are clean and tidy.
Maintain standards of hygiene for food handling and presentation.
Promote a safe workplace by recognising hazards and promoting general OHS practices

To be successful in this role, you MUST have:

A friendly, customer focused attitude with the strive to provide Total Customer Satisfaction
Initiative to ensure that interactions with our customers are positive and efficient
Your Responsible Service of Alcohol (RSA) Certificate
Previous customer service or hospitality experience
Confidence in liaising with various internal and external clients
A high standard of grooming and presentation
The ability and flexibility to work various rostered shifts, including early mornings, late evenings and on weekends
Barista and coffee making skills an advantage
Proven experience in similar positions within a hotel / resort environment.
Self-motivated and a genuine passion for hospitality and customer service.

What we can offer you:

Monthly social events
Accor discounts on accommodation worldwide
Discounted meals and beverages
Reward programs
Flexible working hours
Refer a friend incentives
Subsidized onsite parking
Discounted Air Train weekly pass
We thank all interested parties in advance for their application, however only successful applicants will be contacted.