Food & Beverage Supervisor

Risby Cove is seeking an experienced and creative Food & Beverage and
Events supervisor to join its growing team of hospitality professionals in the
picturesque village of Strahan, Tasmania. Located on the shore of magnificent
Macquarie Harbour, Risby Cove has a reputation for offering the premier
accommodation and dining experience in this popular tourism region.
The Food & Beverage and Events supervisor will be responsible for leading and
coordinating Risby Cove’s small team of waitstaff to deliver outstanding guest
service across our multiple food and beverage service areas (restaurant,
Gallery bar and Sunset Deck). As a key member of the team, the Food &
Beverage and Events manager will form part of the service roster, including
serving as maitre de at dinner in our award-winning restaurant, tending bar,
mixing cocktails and preparing coffees as required.
The head of the Food & Beverage team will be required to work closely and
cooperatively with fellow managers and staff, particularly in the planning and
execution of events. They will also work with the Head Chef in the creation of
menus and determining complementary beverage pairings.
As second-in-command to the General Manager, the Food & Beverage and
Events supervisor will be required to develop a sound understanding of business wide operations and act in the General Manager role as required. They will be
rostered to support reception/front-of-house administration and will take a lead
role in the planning and marketing of events.
Our ideal candidate for this position will be:
• a creative and customer-focused hospitality professional, dedicated to
creating the perfect guest experience
• a team-player with outstanding hands-on guest service skills, who can
lead by example and develop junior staff
• a highly-organized multi-tasker who can effectively manage people and
resources to deliver multiple services and events
• a critical thinker and problem-solver who can anticipate potential issues
and resolve them creatively
• passionate and knowledgeable about Tasmanian beverages and produce.

Qualifications and skills:
• Certificate III in Hospitality, Bachelor of Hospitality Management or
equivalent
• minimum 2 years’ experience in managing food and beverage services
in a hotel or resort
• experience in the planning, marketing and delivery of events
• valid Responsible Service of Alcohol licence and knowledge of current
HACCAP procedures
• barista and bartending skills, including experience in mixing cocktails
• outstanding interpersonal and customer service skills, including the ability
to anticipate guest needs and to graciously resolve complaints
• excellent written and verbal communication skills
• strong knowledge of Tasmanian foods and beverages, or the ability to
gain that knowledge rapidly
• knowledge of hotel reception operations, including familiarity with Little
Hotelier or a similar system, would be highly desirable.