Ground Staff

Situated on the most beautiful harbour in the world, OpenAir is a nightly festival of film, food and Sydney lifestyle that this coming summer will run from 9th January to 18th February 2025. We are offering positions to motivated, dedicated, outgoing and hardworking individuals with a sense of humour who enjoy working outdoors and are experienced in customer service.

We value employees who have excellent communication and interpersonal skills. Each role is integral to the event’s success, and we rely on the commitment and enthusiasm of the staff to create a memorable experience for every one of our approx. 60,000 guests over the season.

WHAT ARE WE LOOKING FOR:
SKILLS AND EXPERIENCE

· Friendly, bubbly personality

· Outstanding communication and customer service skills

· Experience working in a fast-paced event, venue, or hospitality environment

· Hard working and reliable

· Work effectively in a team and independently

· Confident and assertive personalities

· Ability to problem solve and adapt in a fast paced ever changing environment

· Ability to remain calm and work well under pressure

· Point of sale experience for bar (ideally including EFT and Lightspeed)


REQUIREMENTS

· Flexible and able to work a minimum of 3 shifts per week during the season

· Bar staff must be 18 years or above and hold a valid NSW RSA (Responsible Service of Alcohol)

· Foreign passport holders must have a current visa and be eligible to work in Australia

· All applicants must have an Australian Tax File Number

· Enjoy working outdoors, sometimes in extreme conditions!


GROUND STAFF
Ground staff cover majority of the events customer service. Tasks include ushering, ticket scanning, hosting dining areas, crowd management, food and merchandise distribution, event set-up, cleaning, and maintenance of site. This is a busy event committed to customer service excellence, ground staff are required to actively engage with patrons, keep up to date and informed of the event’s key messages and easily adapt to the unique requirements of our site and patrons.

Hours of work:
Between 3-5 shifts per week usually starting from 4.00pm and finishing between 9:00pm and 12:30am.

Pay: Subject to experience. Amusement, Events, and recreation award (MA000080) Grade 1 –4 depending on duties and experience.