Sales & Reservations Consultant For Campervan Rental Company (casual 38 Hrs Per Week)

Wicked Campers is a global tour de force in 4WD & Campervan rental and we believe road trips are the best way to holiday!



Due to increased demand, we seek a confident, outgoing, and customer-focused person to join our sales & reservations team.

This casual role with 38 hours per week will lead to a full-time (38 hours) role once the 3-month probation period is over. You will be based at our Brisbane depot in Woolloongabba & we are looking to fill this role as soon as possible.



What You Will Do

Manage inbound customer/sales enquiries
Provide quotes, co-ordinate and process all sales orders
Follow up on existing quotes by email, text & call
Process booking confirmations & invoices, ensuring on-time sales fulfilment
Manage the efficient and accurate flow of correspondence and information.
Respond to queries across a multitude of channels including (but not limited to) Live Chat, Phone, email & text.
Handle general enquiries, ensuring high levels of service is maintained.
Ensure production output is matched to customer order requirements
Ensure prompt completion of all after-sales documentation
Maintain customer information database
Perform administrative duties as directed


About You

Excellent interpersonal skills and an empathetic communication style
Confident around a computer (Excel, Outlook, data entry)
Comfortable with following processes and procedures
Good time management and the ability to prioritize tasks and remain calm under pressure
Experience in Sales & Customer Service, you go above and beyond to provide amazing customer service while closing deals
Have an eye for detail, be happy to work unsupervised in a team environment but still deliver
Fluency in English both written and oral. Speaking either German, Dutch or French is a plus.
Backpackers are encouraged to apply, however a 6 months commitment is required to be considered for this role.