Front Office - Guest Service Agent - Hobart

Part time senior receptionist position available in busy Hobart Hotel. Minimum of 8 hours per week and will increase over the busy season.

Exciting opportunity for a senior receptionist to lead a team for a successful Australian Hotel Chain. Come join a team that believes in a great vision and is highly passionate about providing exceptional customer service to all guests.



You will be responsible for:

·Attending to general receptionist duties including answering incoming calls, action emails, sort mail and filing

· Provide administrative support

·Directing guest check-in and check-out following correct procedures

·Ensuring a high level of customer service is maintained at all times

·Assisting guests with all questions and reasonable requests

·Contacting housekeeping or maintenance staff when residents/guests report issues



We’re looking for someone with:

·Passion for the hospitality industry, previous experience in a similar role / industry

· Bubbly personality

·Exceptional customer service skills and experience using RMS

·Computer literate using Microsoft Office suite

·Ability to work autonomously with a desire to contribute within a team environment

·Strong attention to detail and organisational and time management skills

·Must be available to work weekends and public holidays.



What to expect:

·An exciting, fast-paced environment

·Be part of a growing business with opportunities for advancement

·An autonomous role where you’ll be required to be proactive and think outside the box

·The opportunity to work across multiple locations

·A fun, tight-knit team environment

To apply, please submit your CV and a cover letter outlining your suitability for this position.